Troubleshooting

Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.

Trimlight provides an industry leading lifetime product warranty. This warranty covers any components of the Trimlight system for the life of those components. When used properly the components in the Trimlight system should last 20 to 30 years. If the system is left on 24 hours per day this greatly diminishes the lifetime of the product.

On average for the front and some of the sides Trimlight can cost between $2,500-$6,000. Prices vary depending on the linear footage of your roofline where you want the lights installed. Trimlight is very cost effective considering the system comes with a lifetime product warranty and will last for decades.

Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view. They lock the lights securely in place and they are hardly noticeable during the day.

Trimlight typically needs prior approval from HOAs. We have found Trimlight is widely accepted by most HOAs. We have an HOA packet we can provide to show committee leaders how the Trimlight system works; that it is hidden during the day, programmable for specific holidays and there are assurances that any repairs or maintenance issues will be resolved in a timely manner

Typically the Trimlight control box is mounted on an interior wall that is accessible to you inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.

Trimlight uses exclusive LED technology which is extremely energy efficient. Each diode uses .6 watts of power which means most homes Trimlight systems use less energy than 1-2 light bulbs. Trimlight uses 1/10 the energy of incandescent lights and lasts 10 times longer.

The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to our team and we will swap out the affected light which will correct any issue.

Trimlight comes with a lifetime product warranty. Simply reach out to our team and request to have the light replaced. You may or may not be charged a labor fee depending on your location, but the faulty product will be covered under warranty.

Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.

Unfortunately you cannot have your existing Trimlight system removed and used again on another home. Trimlight is designed to be a permanent fixture on the home and the channel is specifically ordered to match the color, style and footage of your existing home so it would not meet the criteria to be utilized on another structure.

Absolutely, the trimlight app is designed to work with any iphone or android device. The app will also work with most Mac computer systems since they are app driven. It will not work with PCs

Yes, the Trimlight system has the capability to be paired to your home network, however, keep in mind we cannot guarantee Trimlight will connect to your home network based on many variables outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.

Yes you can, but we recommend not overlapping your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm. Then you could set a daily timer to come on from 11:01pm to midnight or even to 5am. As long as the timers do not overlap they will work correctly.

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

With Trimlight’s user-friendly app, you can pre-program your lights to turn on and shut off on specific days and times. This allows you to set up any lighting schedule you want so you don’t have to worry about it while you are away on business or vacation. You can also set your system up to specific dates and patterns for holidays, sporting events or any special occasions months in advance. With Trimlight, you can set it and forget it.

You can save up to 30 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on the clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on patterns you would like to delete and you will see an option appear to rename or delete the pattern.

First, you can locate the speed bar on the app and slide it all the way to the left. If the pattern still moves too fast, simply up the number of diodes on each color in the color line until you get the desired speed for your pattern. Don't forget to save it once adjustments are made.

You can rename a save pattern by simply connecting to the Trimlight app, press enter, then click on the clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on the pattern you would like to rename and you will see an option appear to rename or delete the pattern.

Simply connect to the Trimlight app, press enter, then click on the clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on the pattern you would like to delete and you will see an option appear to rename or delete the pattern. Please refer to the following video below for more instruction.

Simply connect to the Trimlight app, press enter, then click on the clock icon at bottom right. From there scroll down, click on the schedule button, then click on "create a calendar event". Calendar events will be highlighted in pink. Click on the month and then the days you want deleted, the calendar event detail window will open, and you can click on delete at the bottom. Please refer to the following video below for more instruction

You can show up to 7 colors at a time and program up to 30 lights of each color. For example, you can program 30 red, 15 orange, 1 purple, 5 white, etc. The key is to not program more than 30 per color and you can do up to 7 different colors in each pattern created.

Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row. Is there another way to find and program custom colors? Yes, in addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings. For a list of custom color RGB codes to input, use google to search for RGB color code charts.

With RGB lights pure white is using a combination of red, green and blue to create the color. Therefore, the pure white setting may appear to have a blue hue, some people see the hue and some do not. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting. If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like. You can also use google to search for lists of RGB codes for different white hues.